Contact Us

Tek Nek Toys will replace products or parts with defects in materials or workmanship for 90 days from the date of purchase.  Repair or replacement is available only to the original purchaser of the product and requires a copy of the sales receipt.  Products are disqualified if they have been damaged by accident, unreasonable use, immersion in water, neglect, abuse, battery leakage, or causes unrelated to defects in materials or workmanship. 

For help with assembly, damaged products, or other technical questions please contact us using the form below.

Our office is open weekdays from 9:00am – 5:00pm Central time.

Our offices will be closed November 23-24, 2017 for the Thanksgiving holiday. We will return your call or email when we return on Monday. We wish you and your family a safe and very happy holiday!

For assistance with Rockin’ Rider products, please visit the support page at

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If possible, please attach pictures of the toy, the damaged part, and/or a copy of the sales receipt.