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Tek Nek Toys will replace products or parts with defects in materials or workmanship for 90 days from the date of purchase.  Repair or replacement is available only to the original purchaser of the product and requires a copy of the sales receipt.  Products are disqualified if they have been damaged by accident, unreasonable use, immersion in water, neglect, abuse, battery leakage, or causes unrelated to defects in materials or workmanship. 

For help with assembly, damaged products, or other questions please contact us using the form below.  We are open weekdays from 9:00am – 5:00pm Central time.

    Your Name (required)

    Your Email (required)

    Daytime Phone (required)

    Shipping Address (required)

    Product Name (required)

    Primary Product Color

    Lot Number Code (required) Please click Here to Find your Code

    Subject (required)

    Your Message (required)

    If possible, please attach pictures of the toy, the damaged part, and/or a copy of the sales receipt.